TECHNICAL ADMINISTRATIVE ASSISTANT
𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲
Tax Goddess is recognized as a top 1% of Tax Strategist in the USA.
With 19+ years of experience, We're not your average number crunchers – we're a progressive, 100% digital CPA firm. So, if you can handle cloud computing and rock basic tech skills, you're in for a wild ride!
𝗝𝗼𝗯 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄
The Technical Administrative Assistants' primary function is to ensure that the tech team, as a whole, thrives in all capacities. This role is pivotal in supporting our tech team by managing documentation, scheduling appointments, overseeing task management, and ensuring rigorous follow-up on team tasks. This role requires a unique blend of administrative efficiency and technical acumen to enhance the team's productivity and operational effectiveness.
• Documentation Management: Maintain, organize, and update technical documents, including but not limited to, project plans, technical guides, and standard operating procedures (SOPs). Ensure all documents are current, accurately cataloged, and accessible to the team.
• Appointment Scheduling: Coordinate schedules and manage appointments for the tech team. This includes organizing meetings, setting up reminders, and facilitating the logistics for webinars, conferences, and other tech-related events.
• Task Management and Follow-Up (FUP): Monitor task assignments using project management tools to track progress and deadlines. Execute diligent follow-ups to ensure tasks are completed on schedule and promptly address any delays.
• Team Support and Coordination: Coordinate team activities, including onboarding new team members, managing team resources, and serving as the point of contact for internal and external communications related to tech department operations.
• Technical Support: Provide basic technical support and troubleshooting assistance when necessary, aiding in the smooth operation of the team's technical infrastructure.
• Meeting Facilitation: Prepare and distribute meeting agendas, take detailed minutes during meetings, and follow up on action items to ensure accountability and progress.
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Education: Associate’s or bachelor’s degree in Business Administration, Information Technology, or a related field preferred.
• Experience: Minimum of 2 years of administrative experience within a tech department or similar technical environment. Familiarity with tech industry standards and practices is highly desirable.
• Technical Skills: Proficiency in office productivity tools (e.g., MS Office, Google Suite), project management software (e.g., Insightly, Trello, Asana), and a basic understanding of technical terminology and concepts. Experience with documentation management systems is a plus.
• Organizational Skills: Exceptional organizational and time-management skills, with a proven ability to handle multiple tasks and deadlines in a fast-paced technical environment.
• Communication Skills: Excellent written and verbal communication skills, with an ability to convey technical information effectively to both technical and non-technical stakeholders.
• Problem-solving: Strong problem-solving skills and the ability to work independently and collaboratively as part of a team.
• Attention to Detail: Meticulous attention to detail with an unwavering commitment to accuracy and quality in all aspects of work.
This role is ideal for someone who thrives in a dynamic, tech-driven environment and is passionate about leveraging their administrative expertise to support innovative technical projects and teams.
𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗛𝗼𝘂𝗿𝘀
• Our USA business hours include 8:00 am to 05:00 PM Arizona time, but due to the 24/7 support requirement, there might be different shifts when necessary.
• Expect to work at least 40 hours per week.
• 50 hours per week during the tax season, and weekends could be required.
𝑻𝒂𝒙 𝑮𝒐𝒅𝒅𝒆𝒔𝒔 𝒑𝒓𝒐𝒗𝒊𝒅𝒆𝒔 𝒆𝒒𝒖𝒂𝒍 𝒄𝒐𝒏𝒕𝒓𝒂𝒄𝒕𝒐𝒓 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒊𝒆𝒔 𝒕𝒐 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒏𝒕𝒔 𝒂𝒏𝒅 𝒔𝒕𝒂𝒇𝒇 𝒘𝒊𝒕𝒉𝒐𝒖𝒕 𝒓𝒆𝒈𝒂𝒓𝒅 𝒕𝒐 𝒓𝒂𝒄𝒆, 𝒄𝒐𝒍𝒐𝒓, 𝒓𝒆𝒍𝒊𝒈𝒊𝒐𝒏, 𝒂𝒈𝒆, 𝒔𝒆𝒙, 𝒔𝒆𝒙𝒖𝒂𝒍 𝒐𝒓𝒊𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏, 𝒈𝒆𝒏𝒅𝒆𝒓 𝒊𝒅𝒆𝒏𝒕𝒊𝒕𝒚/𝒆𝒙𝒑𝒓𝒆𝒔𝒔𝒊𝒐𝒏, 𝒏𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝒐𝒓𝒊𝒈𝒊𝒏, 𝒑𝒓𝒐𝒕𝒆𝒄𝒕𝒆𝒅 𝒗𝒆𝒕𝒆𝒓𝒂𝒏 𝒔𝒕𝒂𝒕𝒖𝒔, 𝒅𝒊𝒔𝒂𝒃𝒊𝒍𝒊𝒕𝒚 𝒔𝒕𝒂𝒕𝒖𝒔, 𝒐𝒓 𝒂𝒏𝒚 𝒐𝒕𝒉𝒆𝒓 𝒍𝒆𝒈𝒂𝒍𝒍𝒚 𝒑𝒓𝒐𝒕𝒆𝒄𝒕𝒆𝒅 𝒃𝒂𝒔𝒊𝒔, 𝒖𝒏𝒅𝒆𝒓 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒃𝒍𝒆 𝒍𝒂𝒘.